Shipping & Returns

Shipping

Processing

All orders are handled carefully with proper time being spent to ensure every wig achieves our customer's desired look. Please be as specific as you can be in providing additional notes regarding any style components you wish to emphasize in the "notes" section when placing your order. Understand that colors can sometimes look different from screen to screen. Feel free to ask any questions necessary prior to placing an order to ensure you receive your wig in your desired color and style. 

Processing times varies depending on style, availability, and order volume. We are a small shop and all custom styled wigs are handcrafted by Will Beauty. Increased demand for Will's wigs can sometimes cause processing times to be 2 - 3 weeks for custom styles. Please be sure to communicate any important deadlines before placing your order. 

Estimated shipping times

All shipping prices are calculated at checkout and are based on distance and speed of delivery. All arrival dates are estimates and are based on elements out of our control such as shipping company operations and weather conditions. Please allow ample time for processing and shipping when placing your order and be sure to communicate all important deadlines to us prior to placing your order in the notes section at checkout. 

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. As these laws and regulations change over time, please check the appropriate customs office regarding the procedure for collecting your package and an estimate of taxes and fees. Shop Will Beauty is not responsible for any items lost or returned for failure to collect at Customs. 

Last modified on 4.29.19

Returns & Exchanges

Shop Will Beauty believes it is important to take care of the customers who support our shop. While we cannot accept returns for hygienic reasons, we will happily exchange defective products and products damaged during shipping. Our custom styled wigs are fragile and these things do happen. 
Buyers are responsible for any customs and import taxes that may apply. As these laws and regulations change over time, please check the appropriate customs office regarding the procedure for collecting your package and an estimate of taxes and fees. Shop Will Beauty is not responsible for any items lost or returned for failure to collect at Customs. 
Last modified on 4.29.19